Return & Refund Policy

At Project Passion, we want you to love your purchase. If you're not completely satisfied, we're here to help.

Returns

We accept returns within 30 days of the delivery date for eligible items. To qualify for a return, items must be:

• Unworn, unused, and in their original condition
• Free from stains, odors, or damage
• Returned in their original packaging when possible

Non-Returnable Items

Because many of our products are made to order through our print-on-demand partners, we cannot accept returns or exchanges for:

• Incorrect sizes ordered by the customer
• Buyer's remorse or change of mind
• Customized or personalized items
• Items returned more than 30 days after delivery

Please review sizing information carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery. Include your order number and photos of the issue, and we'll work quickly to provide a replacement or refund at no additional cost.

Refunds

Once your return is received and inspected, we'll notify you of the approval or denial of your refund.

If approved, refunds will be issued to your original payment method. Please allow 5–10 business days for your financial institution to process and post the refund.

Exchanges

We currently do not offer direct exchanges. If eligible, you may return the original item for a refund and place a new order.

How to Start a Return

To request a return or report an issue with your order, please contact us with:

• Your order number
• The email address used to place the order
• A description of the issue
• Photos, if applicable

We'll provide further instructions on the next steps.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us through the contact information provided on our website.

Last Updated: June 2026